Return & Refund Policy
Thanks for shopping at The American Stores Limited If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. The American Stores LTD reserves to refuse or deny any request for an exchange. if not fully satisfied with the information provided by the consumer.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and shipping is TTD$200 (VAT inclusive) for any shipment. Shipment is valid within Trinidad and Tobago only , Tobago Shipments may incur cost adjustments.
If you have any questions on how to return your item to us, contact us. (1-868) 624-5709/9210/0037/7732 Or 627-6666