Delivery Policy

Americanstorestt.com will arrange your order the quickest way possible. We inspect every single piece to ensure the quality on the product and to guarantee your total satisfaction.

All our LOCAL deliveries with in stock items will be done within 2 – 3 days after your purchase, we will contact you via email or phone call to schedule a delivery and to verify other important information, special order items may take up to 6 weeks depending on distributor or manufacturer.

DELIVERIES ARE MADE BETWEEN 8:00AM AND 4:00PM EVERY DAY. NO SPECIFIC TIME OF DELIVERY IS ASSIGNED BECAUSE WE ROUTE THEM ACCORDING TO THE DISTANCE FROM OUR WAREHOUSE. (FURTHEST IS DONE FIRST)

We will call you the day of your scheduled delivery to confirm and verify some important information, we ask the credit card holder to be there to receive and inspect your furniture, and also to present your ID and the card used for this transaction. Other wise we will not be able to leave the merchandise, we apologize in advance for any inconvenience this may cause.

If you are not home when we attempt to make your delivery, we will help you reschedule your delivery for the next available date and will assess a 50% re-delivery charge.

Note: Some deliveries will be done quicker than expected, you will be notified.

An Email will be sent out to you to confirm your transaction, if you have any questions or concerns please contact us to better assist you.

 

Pick up Policy

Your total satisfaction is our main priority; our system is designed to save you money by providing the store Pick Up option.

Customers that will Pick Up their furniture at one of our locations please note that one of our friendly associates will call you with in the next 1-3 office hours after you made the purchase; this is to provide you with important information.

Some items might not be available for immediate pick up.

Big items will be transferred from our main warehouse to your nearest location, the process might delay 2-7 days.

Our main warehouse is open for Pick Up 5 days a week from 8:00 AM – 4:00 PM.

If you like to know more about a product please Contact Us and we will be happy to assist you.

Please note that an ID and the credit card you used to purchase will be required when Pick up, If the purchaser is not present at the time of pick up we cannot release any merchandise.

Delivery Options

THRESHOLD DELIVERY

ASSEMBLY SERVICE

This is a basic delivery service, the driver will place your furniture inside the home but he will not set up or assemble your furniture.

We can help you assemble your furniture for an additional fee depending on the type and size, small items will be assembled at our warehouse.

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